UNIFIED COMMUNICATIONS SERVICES IN PHOENIX
With the advance in digital technology, we have a lot of options in the modern era to improve our digital workforce. Different tools for messaging, calling, video conferencing, file sharing, and more. Yet, integrating all of these can be an overwhelming process.
Unified communication services is the solution to that problem.
TYPES OF UNIFIED COMMUNICATION TECHNOLOGIES
Unified communication systems can be deployed in three key areas: on-premise, partner-hosted, public or private cloud providers. These platforms can be used to support:
- Text-Based Tools: Email, Text Messaging & Chat
- Voice-Based Applications: Telephony, Voicemail, & Audio Conference
- Video-Based Services: Desktop Conference, Room-Based Video Conferencing & Telepresence
- Web Conferencing: Virtual Meeting Rooms & Interactive Whiteboards
- Real-Time Presence
- Enterprise Social Networking
TYPES OF UNIFIED COMMUNICATION PLATFORMS
Choosing the right unified communications platforms is important. Our team of specialist work with your business to analysis the best UC platform for your needs. This includes assessing security requirements, range of services, interoperability, and the user experience. Popular types of unified communication platforms that we often recommend:
- 8×8 Inc.
BENEFITS OF UNIFIED COMMUNICATIONS
Unified communications upgrade your team’s capability to communicate and collaborate. This can lead to increasing employee productivity. Taking advantage of video conferencing can reduce the need for travel. If you engage with customers on social media through real-time feedback, the improved communications leads to improved customer service.